18 Sep
|
Gryphon Hytech Services
|
Noida
18 Sep
Gryphon Hytech Services
Noida
Role : Associate Customer Support (Banking Chat Process)
Location: Noida
Work Mode : Work from office
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IMMEDIATE JOINERS ALERT!
We're looking for candidates who can join immediately.
If you're available, please send your CV via WhatsApp only to: (phone hidden)
Please note: No calls will be entertained.
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Mandate Experience: Minimum 9 months of relevant voice experience
Eligibility Criteria:
* Minimum 9 months of experience in a Chat Customer Support role.
* Excellent verbal communication and customer handling skills. (C1/C2 Proficiency).
* Ability to resolve customer queries efficiently while maintaining high service
standards.
* Comfortable working in a quick-paced customer-centric environment.
* Banking Customer Service experience will be preferred.
Key Responsibilities:
* Handle customer interactions through chat support channels.
* Address customer queries and concerns with professionalism and empathy.
* Deliver premium customer experience by ensuring quick and accurate resolutions.
* Adhere to quality and compliance standards.
* Maintain detailed records of customer interactions and follow-up actions.
📌 Associate Customer Support - Chat | Min 9 mths exp | Noida
🏢 Gryphon Hytech Services
📍 Noida