Team Lead Operation, Governance & Compliance will serve as a key administrative, governance, and operational interface for the Promoters Office and Senior Management. The role will be responsible for translating strategic directions and promoter-level decisions into structured execution plans, monitoring progress, preparing MIS, dashboards, Minutes of Meetings (MoMs), management reports and action trackers, and ensuring timely closure of critical initiatives. The position will provide oversight across school administration and operations, including facilities, food services, transport, procurement, IT, horticulture, security, maintenance, inventory and related support functions. It will also coordinate statutory compliance, government permissions, vendor management, financial and fee monitoring, and special projects.

The role requires a high degree of maturity, confidentiality, ownership, analytical ability, stakeholder management and execution discipline, with the ability to work independently in a promoter-driven environment.

Key Responsibilities:

1. Promoters Office Support & Governance

- Act as a key coordination point between the Promoters Office, Senior Management and internal departments.
- Translate promoter directives and strategic decisions into clear action plans, timelines, ownership and measurable deliverables.
- Maintain a comprehensive tracker of all promoter-assigned initiatives and ensure timely follow-up and closure.
- Prepare accurate and concise Minutes of Meetings (MoMs) for promoter and senior management meetings.
- Track action points arising from meetings and provide regular status updates.
- Prepare briefing notes, management summaries and decision-support information as required.
- Ensure governance discipline, proper documentation and adherence to institutional processes and policies.
- Escalate critical delays, risks and exceptions to senior management with suitable recommendations.

2. Project & Operations Coordination:

- Coordinate special projects, strategic initiatives and operational assignments entrusted by Promoter/Senior Management.
- Develop project plans covering scope, timelines, responsibilities, dependencies and milestones.
- Coordinate with relevant departments to drive execution and ensure timely completion.
- Monitor project progress through structured trackers and MIS.
- Identify operational bottlenecks, risks and interdepartmental dependencies.
- Ensure effective follow-up and closure of critical operational matters.
- Prepare project status reports and escalation notes for leadership review.

3. Administration Oversight & Quality Assurance

- Provide administrative oversight across Food Services, Facilities Management, Transport, Procurement/Purchase, IT, Horticulture, Security and other school support functions.
- Monitor service standards,



operational efficiency and adherence to defined SOPs.
- Conduct periodic administrative and quality audits/checks.
- Oversee AMC management, asset insurance, inventory management, preventive maintenance and facility upkeep.
- Monitor service-provider performance against agreed SLAs and standards.
- Identify gaps in processes and recommend corrective and preventive actions.
- Drive process standardization and continuous improvement.
- Support internal audits, inspections, management reviews and quality assessments.

4. Compliance & Regulatory Coordination

- Ensure timely compliance with applicable statutory, regulatory and institutional requirements.
- Maintain a centralized Compliance Calendar and Compliance MIS covering renewals, approvals, inspections, certificates and statutory submissions.
- Coordinate with relevant internal departments to ensure documentation is complete and audit ready.
- Liaise with regulatory and statutory authorities for inspections, approvals, renewals and submissions.
- Track compliance exceptions, pending actions and corrective measures.
- Ensure senior management is promptly informed of any significant compliance risk or deviation.

5. Government Liaison & Permissions

- Act as a nodal coordination point with Education Department, municipal/local authorities, transport authorities, safety departments and other government agencies.
- Coordinate permissions and approvals for student trips, excursions, camps, events and off-campus programs.
- Ensure timely processing of events, transport, safety and other operational permissions.
- Coordinate government inspections and ensure appropriate documentation and representation.
- Maintain a comprehensive tracker of applications, permissions, renewals, approvals and statutory correspondence.

6. Financial & Fee Monitoring

- Coordinate with Finance and Admissions for monitoring of fee collection and outstanding receivables.
- Prepare periodic fee collection MIS, ageing analysis and exception reports.
- Track high value/pending receivables and ensure appropriate escalation.
- Monitor administrative expenditures and highlight significant variances or exceptions.
- Support management in identifying cost optimisation opportunities.
- Prepare financial and operational summaries for leadership review.

7. Budget Management

- Prepare and coordinate the annual administrative and operational budget in consultation with Finance and respective functional heads.




- Monitor budget utilization against approved budgets on a periodic basis and track actual expenditure versus budgeted expenditure.
- Prepare monthly/quarterly budget monitoring reports highlighting budget utilization, variances, commitments and significant deviations.
- Analyze budget variances and identify key reasons for over/under-spending, with appropriate corrective and cost-optimization recommendations.
- Coordinate budget revisions, re-appropriations and additional budget requirements, wherever required, for management approval.
- Ensure departmental spending remains aligned with approved budgets, financial controls and management priorities.

8. Planning, MIS & Reporting

- Develop and maintain weekly, monthly and periodic MIS dashboards for the Promoter/Senior Management.
- Consolidate data from Administration, Finance, Procurement, Facilities, Transport, IT, Security and other functions.
- Prepare dashboards covering:
- Promoter-assigned projects
- Project milestones and closures
- Compliance status
- Government permissions
- Vendor performance
- AMC and maintenance
- Fee collection and ageing
- Administrative KPIs
- Operational risks and exceptions
- Support annual budgeting, operational planning and departmental planning exercises.
- Establish transparent reporting mechanisms and data-driven review processes.
- Ensure MIS is accurate, timely, concise and decision oriented.

9. Confidentiality & Stakeholder Management

- Handle confidential information relating to the Promoters Office, Senior Management, employees, students, vendors, commercial matters and institutional operations with utmost discretion.
- Maintain strict confidentiality of sensitive reports, correspondence, discussions and management decisions.
- Represent the Promoters Office professionally while interacting with internal and external stakeholders.
- Build strong working relationships across academic, administrative, finance and support functions.
- Demonstrate maturity and sound judgement while handling sensitive or high-priority matters.
- Ensure communication and escalation are appropriate to the sensitivity and urgency of the matter.Role & responsibilities

Preferred candidate profile

- 7–12 years of experience in school administration, operations, governance, or compliance roles; prior exposure to promoter/leadership support environments preferred
- Minimum 5 years of experience in team management, preferably managing 6+ members.
- Experience in a school, educational institution, corporate group, regulated organization or promoter-driven environment will be preferred.
- Prior experience in working with senior leadership/promoters and handling confidential management matters will be an advantage.
- Strong experience in MIS, reporting, project coordination, vendor management and government/regulatory liaison

📌 Team Lead Project, Operations & Governance (Ahmedabad)
🏢 Adani Group
📍 Ahmedabad