- Provide technical support to customers via phone, email, or chat for desktop applications, including troubleshooting and resolving issues related to Windows, Mac, UNIX, Core Java, JavaScript, REST APIs, SASS applications.
- Troubleshoot complex technical problems using various tools such as debugging software and online resources.
- Collaborate with internal teams to resolve customer complaints and improve overall product quality.
- Develop solid relationships with customers by providing excellent communication skills and empathy towards their needs.
- Stay up-to-date with industry trends and best practices in technology to maintain expertise.
📌 Technical Support Associate (Noida)
🏢 Next Creation Software
📍 Noida
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