- Manage and resolve technical issues efficiently.
- Provide top-notch customer service through phone, email, or chat support.
- Troubleshoot and diagnose complex technical problems.
- Collaborate with internal teams to resolve escalated issues.
- Develop and maintain knowledge base articles for future reference.
- Analyze and report on service desk metrics to improve processes.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Analyst (Chennai)
🏢 Iflowtech Solutions
📍 Chennai
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