- Handle customer calls, resolve their queries, and provide solutions to their issues.
- Make outbound calls to potential customers to generate leads and convert them into sales.
- Meet daily/weekly targets set by the management for call volume, conversion rates, and upselling opportunities.
- Maintain accurate records of all interactions with customers using CRM software.
- Collaborate with team members to achieve common goals and share knowledge.
Desired Candidate Profile
- 0-2 years of experience in BPO sales or telesales industry.
- Any graduation degree (preferably B.Tech in Computers).
- Excellent communication skills in Hindi language (spoken & written).
- Solid convincing power for cross-selling/upselling products/services. CV share on WhatsApp (phone hidden) Ram sir