- Handle customer queries via live chat professionally and on time. Provide accurate assistance, resolve basic issues, escalate cases, follow up for resolution, maintain explicit records, meet SLAs and quality standards, and coordinate with internal teams
Perks and benefits
Cafeteria, Over time allowance, House rent allowance, Health insurance, Annual bonus, Accessible workspace
📌 Customer Experience Specialist (Pune)
🏢 Vaayu-X global
📍 Pune
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