Job Description:

Language : Any regional language (Tamil,Telugu,Malayalam, Kannada)/ Fluency in English preferred.

Location : Teynampet, Chennai

Mode : Work From Office

HR Contact No : Madhu / (phone hidden)

Roles & Responsibilities :

- Handle inbound customer calls in a skilled manner

- Understand customer issues and provide accurate solutions or information

- Maintain high levels of customer satisfaction through effective communication

- Follow company processes, scripts, and quality guidelines

- Escalate complex issues to the relevant team when required

- Maintain proper call records and documentation

- Meet daily/weekly performance targets (call handling time, resolution rate, etc.

Salary: Best in industry+ Bonus + Hikes as per process.

Shift Timings: Dayshift (10:00am to 7:00pm)

Office location - iMarque solution Private Limited,1st floor, Maan Sarovar Tower, 271A, Scheme Rd, Subbarayan Nagar, Teynampet, Chennai, Tamil Nadu 600018

📌 Walk-in || Customer Support Executive - Inbound Process (Chennai)
🏢 Imarque Solutions
📍 Chennai