Key Responsibilities

1. Team Management & Leadership

- Lead, supervise, and motivate a team of promoters across assigned retail outlets
- Set clear sales targets and KPIs for the team and ensure consistent performance tracking
- Conduct regular coaching, training, and performance reviews
- Manage attendance, rostering, and discipline within the team

2. Sales & Target Achievement

- Drive sales performance across all assigned stores
- Monitor daily/weekly/monthly sales and implement action plans to meet targets
- Identify opportunities to increase conversions, upselling, and cross-selling
- Ensure promoters effectively communicate product value and premium positioning

3. Retail Store Operations

- Oversee execution across multiple retail locations
- Maintain strong relationships with store managers and retail partners
- Ensure proper product display, visual merchandising, and brand guidelines compliance




- Monitor stock availability and coordinate with supply teams to avoid stock-outs

4. Training & Development

- Conduct onboarding and continuous product training for promoters
- Ensure team is updated on recent product launches, features, and competitor insights
- Develop selling skills, customer engagement techniques, and product demonstration standards

5. Reporting & Analysis

- Track and report sales data, store performance, and promoter productivity
- Provide insights on market trends, customer feedback, and competitor activities
- Maintain accurate records of store visits, audits, and team performance

6. Customer Experience

- Ensure a premium and consistent in-store customer experience
- Address escalations and ensure high levels of customer satisfaction
- Drive brand advocacy through strong product demonstrations and engagement

📌 Team Leader || Consumer Electronics || LFR || Modern Trade || Retail (Hyderabad)
🏢 Firstmeridian Global Services
📍 Hyderabad