- Provide desktop and technical support to end users.
- Troubleshoot hardware, software, OS, and application issues.
- Install and configure desktops, laptops, printers, and other peripherals.
- Troubleshoot LAN, Wi-Fi, internet, and basic networking issues.
- Install and configure Windows OS and MS Office applications.
- Manage and resolve IT support tickets within defined timelines.
- Maintain IT asset and inventory records.
- Escalate complex technical issues to the appropriate team.
- Provide on-site and remote technical support when required.
Preferred candidate profile
- 1-2 years of experience in Desktop Support / IT Support.
- Good knowledge of Windows OS and MS Office.
- Basic knowledge of networking, LAN, TCP/IP, DNS, and DHCP.
- Valuable hardware and software troubleshooting skills.
- Valuable communication and problem-solving skills
📌 Walk-in || Desktop Support Engineer (Chennai)
🏢 Fourth Dimension Technologies
📍 Chennai
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