- A bachelors degree in computer science, Information Technology, or a related field is typically required.
- Strong background in IT systems, networks, and software applications, with hands-on experience.
- Proven experience leading or supervising a technical team.
- Excellent problem-solving, analytical, and diagnostic skills.
- Solid communication and interpersonal skills, with the ability to convey complex technical concepts to non-technical audiences.
- Experience with monitoring and log management tools (e.g., Splunk, Nagios, Grafana, Zabbix).
- Resilience and adaptability to work in a fast-paced, high-pressure environment.
- Strong organizational and time-management abilities.
- A proactive and innovative mindset focused on continuous improvement.
- Familiarity with DevOps practices and tools for continuous integration and delivery (CI/CD).
- Relevant technical or project management certifications (e.g., ITIL, PMP) are often preferred.

- SSIS
- Monitoring Tool Experience (Zabbix/Nagios)
- VMWare or VSphere
- Outsystems
- Java Web App Servers (Wildfly or JBoss)
- Ticketing tool JIRA.

📌 Technical Support Team Lead (Bengaluru)
🏢 SG Lottery India
📍 Bengaluru