Name:Technical Support EngineerRole:Technical supportIndustry:TelecomLocation:Pune(Maharashtra)Job Type:Full TimeExperience:1- 5yearsSkills:Technical support, installation,Configuration,Access Control, CCTVSalary:Best in the industryEducation:BTech/ Diploma (Electrical/ Electrical)
Description:
Installation & Configuration of all type of CCTV Camera (Axis/Pelco/Bosch/CP-Plus). Installation of NV. Installation of Server. Configuration of CCTV analytic software (Milestone/Gentec/Other relevant software. Installation & Configuration of Access Control System. Installation & Configuration of PA system. Troubleshoot and Resolve Issues :Diagnose and resolve customer-reported issues with telecom services, such as network connectivity, voice and data transmission, VoIP,
wireless technologies, and broadband systems. Monitor Network Performance :Continuously monitor telecom networks, systems, and servers to ensure maximum uptime and identify potential issues before they escalate. Customer Support :Provide Tier 1/2/3 technical support via phone, email, chat, or ticketing systems for both residential and business customers, ensuring a high level of customer satisfaction. Escalation and Coordination :Collaborate with advanced technical teams and escalate complex issues to engineers or specialists for resolution when necessary.
📌 Technical Support Engineer (Pune)
🏢 Rudr Consultancy Services
📍 Pune
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.