- Follow up with customers for timely repayment of outstanding loans.
- Handle collection of overdue Personal Loans / Business Loans.
- Contact customers through calls and field visits, as required.
- Maintain regular follow-up and update collection status in the system.
- Resolve customer queries related to outstanding payments.
- Coordinate with branches, collection agencies and internal teams.
- Achieve assigned monthly collection and recovery targets.
- Maintain accurate records and submit daily/weekly collection reports.
- Follow company policies, compliance guidelines and skilled collection practices.
Required Skills
- Good communication and negotiation skills.
- Customer handling and convincing ability.
- Basic knowledge of MS Office/Excel.
- Target-oriented and self-motivated.
- Ability to handle pressure and meet deadlines.
- Willingness to travel for field collections, if required.
Eligibility
- Any regular degree.
- Freshers can apply.
- Prior experience in collections, banking, NBFC or financial services will be an advantage.