Creating a strong & compliant sales culture across the channel to drive acquisitions, profitability and employee development.
Duties and Responsibilities
- Managing and supporting the effective deployment of a team of sales professionals with respect to the geographical area, exploring new markets and allocating resources to most profitable opportunities.
- Achieving and exceeding business goals.
- Creating a strong and compliant sales culture across the channel to drive acquisitions, profitability and employee development.
- Meeting up with Cat A Builders and getting their projects approved with BAFL.
- Negotiation with the builders for getting business in a cost effective manner.
- Identifying the need for sales training, analyzing changing market trends, channel deployment etc. Also giving feedback and suggestions to the RSM.
- Ensuring implementation of promotional plans and contests and suggesting new and innovative promotion plan for the area of work.
- Recruiting and retaining high performers.
- Ensuring highest levels of employee relationship, motivation and engagement to drive results and high levels of employee satisfaction.
- Ensuring that goals, PMP discussions, development plan discussions, ongoing coaching and feedback, skip level meetings are done on time and in an effective manner.
- Effectively engaging Operations and Risk teams to understand and contribute to overall processes and profitability across locations.
- Sales and Collect Model - managing collections of the acquired portfolio.
Key Decisions / Dimensions
Key decisions taken by the job holder at his/her end:
Case approval with ROI limit.
Interactions (Internal and External): Internal teams (Off Rolls team, Risk team, Credit Team, Collections Team, Support Teams (HR, Admin, IT)); External Clients (Customers, DSAs).
Dimensions: Financial Dimensions - 2-6 CRs depending on the market size and condition. Other Dimensions - Total Team Size: 8-12; Number of Direct Reports: 2-3; Number of Indirect Reports: 0-4; Number of Outsourced employees: 0-5; Number of locations: 1-5; Number of products: 1.
Major Challenges
- Customer service is challenging in a dynamic market.
- Policies for secured.
Required Qualifications and Experience
- Qualifications: Graduates with relevant sales experience of 1-3 years (also graduates with experience of 8-10 years may apply).
- Work Experience: Graduates with relevant sales experience of 1-3 years (also graduates with experience of 5-6 years may apply) in managing large sales channels in multiple market environments / corporate sales experience.
- Prior and relevant experience in the Financial Services Industry, with specific experience of Personal Loans, Business Loans, loans against, or purchase of commercial properties.
- Demonstrated success and achievement orientation.
- Excellent communication skills.
- Strong bias for action and driving results in a high performance environment.
- Demonstrated ability to lead from the front.
- Excellent relationship skills.
- Robust analytical skills to drive channel performance and profitability.
- High motivational levels and need to be a self-starter.
- Working knowledge of Excel.