Skill required: Project Management - Program Project Management
Designation: Program & Project Mgmt Analyst
Qualifications: Any Graduation
Years of Experience: 3 to 5 years
What would you do
- You will be aligned with our Customer Support vertical and help us in managing resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.
- You will also be responsible for closing the fault and complaints within SLA s.
- Candidate who has managed end to end project delivery starting from project initiation till completion are looked at for this skill
- Discipline and management of initiating, planning, executing, controlling, and closing the work of a team to achieve specific goals and meet specific success criteria.
What are we looking for
- Primary skill - Program Project Management - P3
Roles and Responsibilities:
- In this role you are required to do analysis and solving of lower-complexity problems.
- Your day to day interaction is with peers within Accenture before updating supervisors.
- In this role you may have limited exposure with clients and or Accenture management.
- You will be given moderate level instruction on daily work tasks and detailed instructions on recent assignments.
- The decisions you make impact your own work and may impact the work of others.
- You will be an individual contributor as a part of a team, with a focused scope of work.
- Please note that this role may require you to work in rotational shifts