Job Purpose
This position will manage the inbound and outbound campaigns for Sal PL Prime.
- The person will be responsible to drive higher feed to the Call Center fro increasing overall business volume.
- Culture Anchor:Work Hard - Consistently puts in effort.
- plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization.
- ™s policiesAct with Integrity
Duties and Responsibilities
- Managing Inbound and Outbound Campaigns for Sal PL Prime Call Centers
- Achieving feed targets and managing campaign waterfall metrics
- Liase with COE and Marketing to execute campaigns
- Monitor & measure key conversion, productivity & data penetration metrics
- Ensure implementation of promotional plans & contests and suggesting recent and innovating promotion plan for the area of work.
Required Qualifications and Experience
- Good experience of MS Excel
- Functional understanding of UNICA and Salesforce
- Excellent communication skills.
- Exceptionally high motivational levels and needs to be a self-starter