We Are Hiring !!
Fresher can apply !!
We are having Walk in drive from 15 September to 18 September
Kindly contact
[email protected] or DM On (phone hidden)
Roles and Responsibility :-
Respond to customer queries in a timely and accurate way, via email, Webchat, letters, phone etc
Identify customer needs and service accordingly
Update internal database with information about technical issues and practical discussions with customers
Co-ordination with other internal teams/departments to provide customer resolution to query or request
Inform customers about new features and functionalities and Promote digital channels of service
Timely Follow up with customers to ensure their queries and technical issues are resolved
Maintain customer centricity at the core of all transactions
Support a positive work place environment adhering to organizational policies
Role: Customer Success - Other
📌 Walk-in-drive | Gujrati Caller | Fresher (Mumbai Suburban)
🏢 Kotak Life Insurance
📍 Mumbai Suburban