18 Sep
|
BPO Convergence (BPOC)
|
Noida
18 Sep
BPO Convergence (BPOC)
Noida
• Lead large-scale BPO operations & multiple LOBs
• Drive SLA, KPI, Quality, CSAT & Productivity
• Manage client relationships
• Own P&L;, cost optimization & profitability
• Drive process improvement, automation & business growth
📌 Center Head, BPO Operations (Noida)
🏢 BPO Convergence (BPOC)
📍 Noida