- Initiate and follow up on prior authorization requests with insurance companies for medical procedures, diagnostic tests, surgeries, and other healthcare services.
- Review patient eligibility, benefits, and insurance coverage using payer portals or calling payers.
- Coordinate with providers, clinical staff, or scheduling teams to obtain necessary clinical documentation for submitting authorization requests.
- Submit prior authorization requests via online portals, fax, or phone, depending on payer requirements.
- Track the status of pending authorizations and ensure timely follow-up to avoid service delays.
- Document all activities and communication in the client's system (EMR/PM/RCM software).
- Verify and update patient demographics, insurance information, and authorization details accurately.
- Maintain up-to-date knowledge of payer-specific authorization guidelines and changes.
- Escalate complex cases or delays in approvals to the team lead or client contact as necessary.
- Support denial prevention by ensuring accurate and complete submissions of authorization requests.
- Required skill set:
- Any degree / diploma with 1 year of experience in prior authorization or insurance verification in US healthcare RCM.
- Familiarity with major US insurance carriers (Medicare, Medicaid, Commercial plans).
- Understanding of clinical terminologies, CPT, ICD-10, and HCPCS codes.
- Experience with EMR/RCM systems such as EPIC, Cerner, Athenahealth, etc.
- Excellent verbal and written communication skills.
- Ability to work in a high-volume, deadline-driven workplace.
How to Apply: Interested candidates can apply directly on Naukri or share their resume at