Salary: 20,000 25,000 / month (Fixed + Night Shift Allowance)
About the Role
We are seeking an experienced Senior Virtual Assistant with strong leadership potential to manage our Night Shift international operations. You will be responsible for executing processes, conducting quality checks, and guiding the team during night-shift hours.
Key Responsibilities
- Oversee night-shift workflow execution, ticket management, and operational output.
- Guide, mentor, and handle a small team of freshers/associates on daily targets.
- Serve as the primary point of contact for shift escalations and client communication.
- Maintain logs and track team performance metrics using Google Sheets.
Key Requirements
- Experience: 1 to 2 years of mandatory experience in BPO, Semi-Voice, or Virtual Assistance operations.
- Leadership Skills: Proven capability in team handling, work distribution, and people management.
- Communication: Flawless written and spoken English skills.
- Technical Skills: Advanced proficiency in Google Sheets, MS Excel, and operational systems.
- Core Skills: Strong logical thinking, troubleshooting under pressure, and task prioritization.
Work Details & Schedule
- Shift: Permanent Night Shift (Monday to Friday)
- Work Mode: 100% On-site (Office-based)
- Transport Note: No cab facility provided; candidates must have their own transport or be willing to relocate to Coimbatore.
Perks & Benefits
- Health Insurance & Life Insurance
- Earned Leave
- Yearly Performance Appraisal
Office Location
1st Floor, No. 17/1, Stark Towers, VIYA Workspace Phase-2, Kalapatti Main Rd, Sitra, Coimbatore, Tamil Nadu 641014
📌 Senior Virtual Assistant (Coimbatore)
🏢 ERS Information Systems
📍 Coimbatore
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.