- Provide exceptional customer support through p email, or chat to resolve customer queries and concerns.
- Handle a high volume of calls, emails, and chats in a timely and productive manner.
- Escalate complex issues to senior team members when necessary.
Job Requirements :
- 0-7 years of experience in any enviroment.
- Excellent communication skills with the ability to handle multiple conversations simultaneously.
- Proficiency in handling chat process.
- Basic knowledge of computer applications s.
- UG/Grad freshers are welcome.