- Provide exceptional customer service through chat support.
- Respond to customer inquiries and resolve issues professionally.
- Utilize strong communication skills to build rapport with customers.
- Collaborate with internal teams to enhance customer experience.
- Maintain accurate records of customer interactions.
- Continuously improve knowledge and skills to stay current with industry trends.
Job Requirements
- Excellent language proficiency, preferably B2.
- Undergraduate degree from a recognized institution.
- Strong problem-solving skills and attention to detail.
- Ability to work in a fast-paced setting and meet deadlines.
- Experience in a call centre or BPO setting is an added advantage.
- Strong analytical and critical thinking skills.
📌 Chat Support Executive (Mansarovar)
🏢 TP
📍 Mansarovar
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