Job Description – Telecaller & Receptionist

Company: Jagdamba Laboratories
Location: Mansarovar, Jaipur, Rajasthan
Position: Telecaller & Receptionist

Job Responsibilities

 Welcome and greet clients, visitors, and customers professionally.

 Handle incoming calls, enquiries, and customer queries regarding testing parameters, rates, timelines, procedures, and available services.

 Explain testing services to clients and guide them according to their requirements.

 Prepare and share quotations with clients and follow up for confirmation.

 Make regular follow-up calls to existing and prospective customers.

 Generate new leads, bring in potential customers, and contribute towards increasing sales and customer acquisition.

 Coordinate with clients through email and WhatsApp regarding enquiries, quotations, samples, reports, and other requirements.

 Maintain customer records, enquiry details, quotations, follow-ups, and sales-related data in Excel.

 Handle all required documentation, records, Excel sheets, and registers in an organised manner.

 Coordinate with internal departments regarding client requirements, sample status, testing, and report preparation.





 Review completed reports for basic details and coordinate/send reports to customers through email or WhatsApp.

 Follow up with clients regarding pending quotations, reports, requirements, and future testing.

 Handle customer queries and ensure timely and professional communication.

 Perform other front-office, customer coordination, sales, and administrative responsibilities as assigned by management. Qualification

 Graduate in any discipline  Candidates from all educational backgrounds/fields can apply. Required Skills  Good verbal and written communication skills

 Good command of Hindi and English

 Strong management and coordination skills

 Good documentation and record-maintenance skills

 Good typing speed and basic computer knowledge

 Proficiency in MS Excel and documentation work

 Well-organised, systematic, and detail-oriented

 Confident and professional in client handling

 Ability to manage multiple enquiries, follow-ups, and tasks efficiently

 Positive interpersonal and customer-handling skills

Pay: ₹10,000.00 - ₹25,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Receptionist and telecaller (India)
🏢 Jagdamba Laboratories opc private
📍 India