Field Executive at CareStride, focusing on app installation, professional onboarding, and location-based support.

Job Description – Field Executive

*Organization:* CareStride

*Department:* Operations / Business Development

*Designation:* Field Executive

*Reporting To:* Head Nurse / Operations Head

*Location:* Assigned Field Locations

Job Purpose

To visit and onboard nursing professionals and other service professionals onto the CareStride app by assisting with app installation, registration, profile completion, and location-based service activation. The Field Executive will support professionals in understanding the app and ensure they are ready to receive service opportunities.

Key Responsibilities

*1. Professional Onboarding*

* Visit nursing professionals and other eligible service professionals at their locations.

* Explain CareStride, its services, and the benefits of joining the platform.

* Support professionals in completing the registration and onboarding process.

* Verify basic qualified details and required documents as per company guidelines.

*2. App Installation and Registration*

* Assist professionals in downloading and installing the CareStride mobile application.

* Guide them through account creation, login, and profile setup.

* Help professionals complete their personal, professional, and service-related information.

* Resolve basic installation and registration issues or coordinate with the technical team.

*3. Location and Service Area Management*

* Assist professionals in updating their current location and preferred service areas.





* Ensure the correct location is captured in the app for service availability.

* Explain how location-based service requests are received and managed.

* Support professionals in updating their availability and service preferences.

*4. Professional Training and App Awareness*

* Demonstrate the key features and functions of the CareStride app.

* Explain how professionals can view, accept, and manage service requests.

* Guide professionals on safety procedures, client communication, and service completion.

* Explain the applicable payment and payout process as per company policy.

*5. Field Visits and Lead Generation*

* Plan daily field visits and meet potential professionals in assigned areas.

* Identify and approach eligible nurses and other service professionals.

* Generate onboarding leads through referrals, hospitals, nursing institutions, and professional networks.

* Maintain regular follow-up with interested professionals until onboarding is completed.

*6. Documentation and Reporting*

* Maintain accurate records of professionals contacted, onboarded, and pending registration.

* Submit daily field visit and onboarding reports to the reporting manager.

* Track pending document verification, app installation,



and profile completion.

* Report professional feedback, onboarding challenges, and service area requirements.

### Key Performance Indicators (KPIs)

* Number of professionals contacted.

* Number of successful app installations.

* Number of completed professional onboardings.

* Percentage of profiles completed and verified.

* Number of active professionals in assigned locations.

* Daily field visits and follow-up completion.

* Professional satisfaction and onboarding support quality.

### Eligibility and Skills

* Any degree or diploma; relevant field sales, marketing, healthcare, or customer service experience preferred.

* Good communication and interpersonal skills.

* Basic knowledge of mobile applications and smartphones.

* Willingness to travel within assigned locations.

* Ability to explain app features clearly and assist professionals patiently.

* Basic knowledge of nursing or healthcare services is an advantage.

Experience-0–3 years of experience* in field operations, sales, customer onboarding, healthcare recruitment, or app-based service onboarding. Freshers with good communication and fieldwork skills may also be considered.

Personal Attributes

* Proactive and self-motivated.

* Responsible and target-oriented.

* Professional and respectful while interacting with nurses and clients.

* Good time management and follow-up skills.

* Comfortable working independently in the field.

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Field Executive at Care Stride (Chennai)
🏢 The Nest School
📍 Chennai