Front Desk & Guest Management: Manage the reception/front desk, welcome and assist employees, clients, visitors, and guests with a skilled and courteous approach.
Visitor & Access Management: Handle visitor registrations, appointments, access cards, and coordinate with security and concerned teams for smooth visitor movement.
Customer Service & Coordination: Respond to queries, provide information, handle requests professionally, and coordinate with internal teams to ensure a seamless workplace experience.
Front Office Operations: Manage incoming calls, emails, meeting room coordination, courier/mail handling, and maintain daily front-office records and reports.
Issue Resolution & Support: Address visitor and employee concerns promptly, escalate issues when required, and ensure high standards of hospitality and service are maintained.
Required Skills:
Excellent verbal and written communication skills.
Professional grooming and a customer-focused attitude.
Good interpersonal and coordination skills.
Basic knowledge of MS Office/Excel and email communication.
Prior experience in Front Office, Reception, Guest Relations, Hospitality, or Corporate Facilities is preferred.
Ability to handle multiple tasks and work in a professional corporate environment.
Pay: ₹25,000.00 - ₹32,000.00 per month
Benefits:
- Provident Fund
Experience:
- Guest relations: 2 years (Required)
- Front Office: 2 years (Required)
- Lobby Manager: 2 years (Required)