Position Title: Telephone Operator Responsibilities: 1.

Answering and Directing Calls: Professionally answer incoming calls and provide a warm, courteous greeting.

Direct calls to the appropriate person or department promptly and accurately.

2.

Message Taking: Record and relay messages accurately, including contact details, nature of the call, and urgency level.

3.

Maintaining Phone Directory: Regularly update and maintain the company's phone directory to ensure accurate information.

4.

Providing Information: Offer general information about the company and its services to callers.

5.

Handling Inquiries: Address inquiries and provide appropriate assistance or direct inquiries to the relevant department.

6.

Maintaining Call Logs: Keep detailed records of incoming and outgoing calls for reporting and auditing purposes.

7.





Following Communication Protocols: Adhere to established communication protocols and procedures.

8.

Handling Emergencies: Respond to emergency calls promptly and follow established protocols for crisis situations.

Requirements Graduate 1.

Experience : 3+years 2.

Salary : 25000-35000 3.

Branch Location: Corporate Mills 4.

Work timings:9:30 AM-6:30 AM Benefits Industrial standards

4-5 years
Position Title Retail Sales Officer - Kirtilals & Glow by Kirtilals Department Sales Qualification Graduate with Positive Communication Skill Experience Fresher / Minimum 1 year Location Erode Gender Male / Female Salary 4 - 4.5 LPA

Required Skill Profession

Other General

📌 Telephone Operator (Coimbatore)
🏢 Ontrack HR services
📍 Coimbatore