Associate Customer Support (Voice Process)

Mandate Experience: Minimum 6 months of relevant voice experience

Location: Embassy Galaxy Business Park, Sector 62, Noida

Eligibility Criteria:

* Minimum 6 months of experience in a Voice Customer Support role.

* Excellent verbal communication and customer handling skills. (C1/C2 Proficiency).

* Ability to resolve customer queries efficiently while maintaining high service standards.

* Comfortable working in a quick-paced customer-centric environment.

* Banking Customer Service experience will be preferred.

Key Responsibilities:

* Handle customer interactions through voice support channels.

* Address customer queries and concerns with professionalism and empathy.

* Deliver premium customer experience by ensuring quick and accurate resolutions.

* Adhere to quality and compliance standards.





* Maintain detailed records of customer interactions and follow-up actions.

Job Type: Full-time

Pay: ₹450,000.00 - ₹550,000.00 per year

Application Question(s):

- Minimum 9 months of relevant voice experience
- Your English is very good in both C1 and C2.?
- Only immediate joiners are needed.
- Please do not apply if you have already applied and attended F2F interviews for Tech Mahindra.
- Even a former employee's rehire is not accepted.. TechM
- Please review the JD before applying for any Tech positions with high experience and irrelative, as fresher profiles are not accepted.

Work Location: In person

📌 Associate Customer Support – Voice Process (India)
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📍 India