Front Office Supervisor – Auramah Valley

Location: Auramah Valley
Department: Front Office
Experience: 2–4 Years
Industry: Hospitality / Resort / Luxury Property
Employment Type: Full-Time

Job Summary

We are looking for a Front Office Supervisor to oversee daily front office operations and ensure an exceptional guest experience. The ideal candidate should have robust communication, leadership, and guest-handling skills with hands-on experience in hotel/resort front office operations.

Key Responsibilities

- Supervise daily Front Office operations, including check-in, check-out, room allocation, and guest requests.
- Welcome guests and ensure a warm, professional, and personalized experience.
- Handle guest queries, complaints, and service recovery effectively.
- Coordinate with Housekeeping, F&B;, Maintenance, and other departments for smooth operations.
- Lead, guide, and monitor Front Office team members during shifts.
- Conduct shift briefings and ensure proper shift handovers.
- Maintain accurate guest records, billing, cash handling, and Front Office documentation.
- Ensure proper use of PMS and adherence to SOPs,



company policies, and service standards.
- Monitor grooming, discipline, attendance, and overall team performance.

Candidate Profile

- Diploma/Degree in Hotel Management, Hospitality, or a related field.
- 2–4 years of Front Office experience, preferably in a hotel, resort, or luxury hospitality environment.
- Supervisory experience will be an advantage.
- Good communication skills in English and Hindi.
- Knowledge of PMS and MS Office.
- Strong guest-handling, leadership, and problem-solving abilities.
- Professional grooming and a customer-focused attitude.
- Willingness to work in shifts, weekends, and holidays.

Why Join Us?

Be part of the hospitality team at Auramah Valley, working in a premium residential and hospitality environment with opportunities to grow and develop your career.

Interested candidates can apply with their updated CV.

Pay: ₹25,000.00 - ₹30,000.00 per month

Advantages:

- Flexible schedule
- Food provided
- Provident Fund

Work Location: In person

📌 Front Office Supervisor (India)
🏢 Imperial Realty & Developments Private
📍 India