Role description

Functional Consultant- MultiModule SPM/CRM/HRSD/IRM

Summary Provide crossdomain functional consulting to shape solutions drive best practices and support CoE assetsdemos across strategic modules Key ResponsibilitiesLead discovery workshops define endtoend processes write functional specs and backlogConfigure and validate module capabilities SPMCRMHRSDIRM and guide adoption patternsBuild reusable artefacts templates playbooks demo scripts KPI dashboards standard documentation Support presales solutioning and delivery governance ensuring consistent outcomes across accounts

MustHave Skills

10-15 years overall 5 years ServiceNow with multimodule consulting exposureStrong process design documentation stakeholder mgmt and implementation leadership

Skills

Mandatory Skills : ServiceNow FSM, ServiceNow HRSD, ServiceNow ITOM-ServiceMapping, ServiceNow ITSM, ServiceNow-GRC/IRM
Valuable to Have Skills : ServiceNow CMDB, ServiceNow CSM, ServiceNow-SPM

About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises.



We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltm.com/careers/recruitment-fraud-alert

📌 Associate Principal - Package Implementation (India)
🏢 LTM
📍 India