We have an opening for Field Sales Executive - Airoli

Role: Field Sales Executive

Location: Airoli

Experience: 0 to 4 years

Salary : 3 to 4 LPA

Job Responsibilities:

Business Development (Sales):

- Achieve sales targets as per the branch's approved business plan
- Execute sales promotion activities within the assigned territory
- Ensure all Sales KPIs are achieved on a month-on-month basis
- Identify and follow up with prospective customers; respond to enquiries within defined timelines
- Maximise the conversion of enquiries into confirmed orders
- Ensure contract renewals are in line with company expectations
- Track market developments and identify new business opportunities
- Prepare and regularly update the Monthly Performance Grid (MPG)

Customer Service:

- Ensure high-quality service delivery to all customers
- Maintain strong liaison and communication with clients
- Prepare and submit customer reports promptly
- Address customer complaints and work with Operations and Back Office to resolve them effectively
- Conduct detailed site inspections and SRAs
- Generate quotations through the system as per company guidelines
- Share customer feedback with the Branch Manager and collect appreciation letters from RBU/CBU clients
- Set realistic and accurate customer expectations regarding pest management services
- Capture correct and complete customer information (email, two contact numbers, address with landmarks)
- Promote visit-based sales as per iCABS frequency to enable structured annual service calendars
- Share cost sheets and material requirements with Operations; communicate customer expectations before service delivery
- Ensure new sales are visible in iCABS for planning and execution via Service Companion




- Punch new sales in SRA on time to allow sufficient lead time for planners; coordinate with Service Planners for scheduling
- Avoid making direct service scheduling commitments to customers without planner confirmation

Administration & Accounts:

- Ensure timely invoice submission and obtain necessary acknowledgements
- Coordinate with the Back Office for accurate and timely invoicing
- Share costings and customer expectations with Operations in advance
- Ensure timely submission of collections and review daily billing status with the Back Office team. Maintaining Systems and MIS
- Ensure timely and accurate updates in all sales-related systems
- Prepare daily and monthly sales reports
- Maintain an updated and organised customer database

Key Result Areas:

- Business Development (Sales)
- Upselling
- Renewals (if assigned)
- Calls / Survey / Quotations/ PDSA as per the Regional plan
- Collection & DSO
- Customer Service
- On-Time Invoice Submission

Competencies (Skills essential to the role):

- Strong interpersonal and networking abilities
- Effective verbal and written communication skills
- Proficient in client negotiation
- Target-oriented with a proven ability to meet goals

Requirements

Educational Qualification / Other Requirement:

- Any Graduate (Any discipline)
- Proficient in MS-Office/G-Suite
- Experience - Jr. SE - 2 years | SE - 4 Years | Sr. SE - 5-6 years.
- Minimum 2 years of direct sales experience in Facilities Management services
- Minimum 2 years of experience in home products, home services, or residential cleaning services (preferred)

Advantages

What can you expect from RPCI?

➔ Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is.

We believe in:

- Service
- Relationships
- Teamwork
- Responsibility

📌 Field Sales Executive - Airoli (India)
🏢 Rentokil Initial
📍 India