Partially Remote Bangalore, Karnataka, India Hyderabad, Telangana, India Full time R-68325 **Who We Are** At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. **The Role** **Key Responsibilities** **Storage Infrastructure Management** + Design, implement, and administer enterprise SAN and NAS environments. + Manage storage provisioning, allocation, deallocation, and lifecycle management. + Perform firmware upgrades, technology refreshes, and storage migrations. + Configure and administer storage replication technologies. + Conduct storage performance analysis, tuning, and capacity planning. + Support large-scale storage environments and business-critical workloads. + Administer Cisco SAN fabric including zoning, switch configuration, and troubleshooting. + Drive storage standardization and operational best practices. **Backup & Recovery Management** + Design and manage enterprise backup solutions using NetWorker and NetBackup. + Administer backup infrastructure including Data Domain appliances. + Define backup policies, retention schedules, and recovery strategies. + Perform backup failure analysis and restore testing. + Manage DPA reporting, compliance dashboards, and operational metrics. + Ensure successful completion of backup, replication, archive, and recovery activities. + Conduct disaster recovery testing and recovery validation exercises. + Drive continuous improvement initiatives for backup reliability and performance. **Incident & Problem Management** + Act as L3/L4 escalation point for critical incidents (P1/P2). + Perform root cause analysis and implement preventive actions. + Lead technical resolution during major incidents and service outages. + Provide recommendations for service stability and risk reduction. + Partner with vendors and OEM support teams for complex issue resolution. **Architecture & Transformation** + Lead storage and backup modernization initiatives. + Drive migrations across platforms and data centers. + Support cloud integration and hybrid infrastructure strategies. + Evaluate new technologies and recommend future-state solutions. + Develop standards, design documents, and implementation procedures. **Governance & Leadership** + Review and approve technical change implementations. + Develop operational runbooks and technical documentation. + Mentor L2/L3 engineers and provide technical leadership. + Conduct knowledge transfer sessions and technical training. + Participate in customer governance meetings and service reviews. + Ensure SLA/SLO compliance and service quality targets are achieved.



**Who You Are** **Required Experience** **Mandatory** + 10 to 15+ years of overall IT Infrastructure experience. + Minimum 7+ years in Enterprise Storage Administration. + Minimum 5+ years in Enterprise Backup Administration. + Experience supporting large-scale enterprise environments (multi-PB storage and thousands of backup clients preferred). + Strong troubleshooting experience across Storage, SAN, and Backup platforms. + Experience supporting 24x7 mission-critical environments. **Required Technical Competencies** **Storage** + Unity + PowerStore + VMAX/PowerMax + VPLEX + VNX + Isilon/PowerScale + Cisco SAN Switches + SAN/NAS Technologies + Replication Technologies **Backup** + NetWorker + NetBackup + Data Domain + DPA + Backup Automation + Restore Operations + Disaster Recovery + Cyber Recovery **Additional Preferred Skills** + VMware vSphere + Linux Administration + Windows Server Administration + ITIL Framework + Scripting (PowerShell, Python, Shell) + Monitoring & Reporting Tools + Cloud Storage Concepts (Azure/AWS) **Educational Qualifications** **Mandatory** + Bachelor's Degree in: + Computer Science + Information Technology + Electronics & Communication + Engineering + Equivalent Technical Discipline **Preferred** + Master's Degree (M.Tech / MCA / MBA-IT) **Preferred Certifications** + Dell EMC Professional / Specialist Certifications + Dell PowerStore Certification + Dell Unity Certification + Dell Isilon (PowerScale) Certification + Dell NetWorker Certification + Veritas NetBackup Certification + Cisco SAN Certification + ITIL Foundation / Managing Professional + VMware VCP + Azure / AWS Cloud Certifications **Being You** The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling excellent experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way. **What You Can Expect** Your career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow.



Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best. From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth. We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success. We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next. **Get Referred!** If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address. We're glad you're here. Take a look around at the many exciting career opportunities we have available and apply today! Can't find a suitable job opening? **Drop off your CV/Resume** Drop off your CV/Resume (https://kyndryl.wd5.myworkdayjobs.com/en-US/KyndrylProfessionalCareers/introduceYourself) and a Recruiter will reach out with related career information that match your experience and expertise. **Sign up for Job Alerts** Create your account and then sign up for job alerts (https://kyndryl.wd5.myworkdayjobs.com/en-US/KyndrylProfessionalCareers/jobAlerts) . When new jobs become available that meet your criteria, you'll be alerted right away! At Kyndryl, we achieve progress the world depends on, with purpose. **Beginning with** **the purpose that matters to you** . Because here, you will be part of a culture designed with purpose. One that is restless, empathetic and devoted. Where we are committed to sustainable progress for our customers and supporting the communities where we work and live. All of you is what we want. And what we need. Join us, and together, we can advance the vital systems that power human progress. Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

📌 Sr. SME Backup & Storage Engineer (Hyderabad)
🏢 Kyndryl
📍 Hyderabad