Job Description

Job Purpose: As an Infrastructure Engineer, you will play a key role in maintaining and enhancing the technology services that support Smiths' global operations. Working across infrastructure, networking and cloud technologies, you will help deliver reliable, secure and modern services for colleagues worldwide while contributing to technology improvement and transformation initiatives.

We are looking for a proactive individual who takes ownership, takes pride in delivering excellent service, and is motivated to identify opportunities to improve the user experience, resolve problems and help colleagues succeed.

Responsibilities:

- Proactively ensure high levels of systems and infrastructure availability
- Troubleshoot end-to-end solutions spanning multiple operating systems, cloud platforms and networking technologies
- Support and administer Microsoft operating systems, Hyper-V, Active Directory, Entra ID, Azure and Azure Local (Azure Stack HCI)
- Install, configure, test and maintain operating systems, application software, backup solutions and system management tools
- Support the management and optimisation of LAN and wireless infrastructure (Cisco / Meraki)
- Diagnose and resolve LAN and wireless networking issues
- Identify opportunities to improve network and wireless performance
- Assist with operational ticket management, incident resolution and service improvements
- Support the implementation and adoption of Smiths BIS standards




- Collaborate with colleagues across infrastructure, cloud, networking and service teams to deliver effective technology solutions

Planning and Decision Making:

- Identify opportunities to enhance infrastructure services, processes and user experience
- Anticipate potential issues and take preventative action where possible
- Prioritise activities and issues effectively within a complex global environment
- Contribute ideas and recommendations that support continuous improvement and operational excellence
- Work collaboratively with internal teams and external partners to resolve problems and shape future technology direction

Impact and Scope:

- Global scope supporting all Smiths divisions and business functions
- Contribute to the delivery of secure, reliable and high-performing technology services used by colleagues worldwide
- Support infrastructure services that enable business operations, productivity and growth across the organisation

Key Internal and External Relationships:

- Demonstrate and promote Smiths Core Values: Customer Focus, Ownership, Integrity, Safety and Respect
- Build solid working relationships with Infrastructure Management, Service Management, Business Partnering and Infrastructure teams
- Collaborate with colleagues across technology functions to deliver reliable and effective services
- Maintain productive relationships with strategic vendors including AT&T; and other third-party technology partners

📌 Infrastructure Engineer (Pune)
🏢 Smiths Group
📍 Pune