Pre-Sales Agent (Pre-Sales Executive)

Location: Ahmedabad
Experience: Freshers – 3 Years
Employment Type: Full-Time
Work Mode: Work from Office

Job Overview

We are looking for a confident, adaptable, and customer-oriented Pre-Sales Agent / Pre-Sales Executive to engage with incoming leads, understand customer requirements, and convert qualified prospects into confirmed product demos.

The role involves lead qualification, customer interaction, requirement understanding, follow-ups, and coordination with the sales/demo team.

Freshers are welcome to apply if they have strong communication skills, a learning attitude and are adaptable to new products and processes.

Key Responsibilities

- Connect with incoming and assigned leads through calls, WhatsApp and emails.

- Understand customer requirements, business needs and pain points.

- Qualify leads based on requirement, interest and readiness.

- Explain product features, perks and use cases in a clear manner.

- Convert interested prospects into confirmed product demos.

- Coordinate with the sales/demo team for demo scheduling and proper handover.

- Share accurate product information, pricing overview and resolve basic customer queries.

- Conduct regular follow-ups to move leads towards demo confirmation.





- Maintain and update lead interactions and status in the CRM.

- Track lead movement and ensure timely conversion across the sales funnel.

- Stay updated about product features, pricing and competitor positioning.

- Learn and understand the product thoroughly through company-provided training.

Required Skills & Eligibility

- Freshers can apply.

- 1–3 years of experience in Pre-Sales, Inside Sales, Lead Generation, Customer Engagement or similar roles will be an added advantage.

- Strong verbal and written communication skills are mandatory.

- Good listening, persuasion, objection-handling and follow-up skills.

- Highly adaptable and willing to learn new software/products and processes.

- Ability to understand customer requirements and create interest in the product.

- Comfortable communicating with customers over calls, WhatsApp and email.

- Basic knowledge of CRM, MS Office and online communication tools.

- Good coordination and time-management skills.

- B.Com graduates are preferred.

- Candidates from other graduation backgrounds with strong communication and learning ability can also apply.

- Candidates with SaaS/software/product demo experience will have an added advantage.

📌 Pre-Sales Executive (Ahmedabad)
🏢 Enlighten Schola
📍 Ahmedabad