Role: Key Account Management (SM/ AD)
Experience: 10+ Years.
Location: Bangalore, India.
Report to: VP-Sales.

Roles and Responsibilities
- Grow revenue in the accounts to meet clearly established top line targets while continuing to diversify the products & services being delivered
- Establish relationships with key decision makers and ensure that existing clients are highly satisfied
- Interact with leadership team on the IT & business side of the client and be viewed as a trusted advisor to the client
- Protect, enhance and grow business with the client including managing new business development & account management
- Ensure that program managers are leading profitable and productive programs with strong customer satisfaction

Skills Required
- Proven customer-facing skills in a truly multi-cultural environment
- Build high stakes in a competitive multi-vendor situation (both product & services), dominated by larger & niche players alike,



and deliver outcomes
- Ability to strategize, build business cases and present Incture PoV on various topics at the first level before relevant experts are engaged
- Has a good appreciation of CPGR value chain, Cloud Platforms, Data/Analytics and the components
- Strong knowledge of IT/product delivery systems & methodologies. Eg. Agile, CI/CD, AMS, Product lifecycle, emerging capabilities etc.
- Comfortable to provide a Level 1 escalation handling support to the delivery team
- Eye for details for business problems & opportunities preferably with CPGR background
- Experience in closing deals in the range of $250K - $3M
- Extensive experience in scaling client accounts, building referenceable client relationships and delivering IT solutions

📌 Key Account Management (Bengaluru)
🏢 Pontoonglobal
📍 Bengaluru