Senior Software Engineer + L2.5 Support

Location: Pune
Experience: 8–12 Years(683)
Notice Period: Immediate to 45 Days
Role: Software Development + L2.5 Production Support
Work Mode: As per business requirements
On-call: As per support requirements
Qualification: Graduate in Computer Science, IT, Engineering or related discipline

Role Overview

We are looking for a Senior Software Engineer who can contribute across both backend software development and L2.5 production support.

The role involves building scalable cloud-native applications while also acting as an escalation point for production issues involving applications, APIs, microservices, databases, messaging and AWS infrastructure.

Key Responsibilities

Software Development

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Design, develop, test, deploy and maintain scalable backend services using Node.js/TypeScript and Java.

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Build highly available and resilient cloud-native applications on AWS.

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Develop REST APIs, microservices and distributed applications.

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Work with event-driven technologies such as Kafka, SQS/SNS and RabbitMQ.

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Design and optimize SQL/NoSQL databases, queries, indexes and data-access patterns.

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Apply clean-code principles, design patterns and engineering best practices.

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Implement retry, timeout, circuit-breaker, idempotency and error-handling mechanisms.

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Develop unit, integration, API and component tests.

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Participate in design/architecture reviews and peer code reviews.

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Mentor junior and mid-level engineers.

L2.5 Production Support

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Act as an escalation point for incidents unresolved by L1/Operations teams.

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Troubleshoot applications, APIs, microservices, databases, messaging, integrations and infrastructure.

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Use logs, metrics, distributed traces, dashboards and AWS CloudWatch for troubleshooting.

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Diagnose API failures, timeouts, performance issues, database connectivity and integration failures.

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Troubleshoot Kafka topics/consumers, SQS queues, SNS integrations, DLQs and failed/retried messages.

📌 Senior Software Engineer +.5 Support (Pune)
🏢 Umanist Staffing
📍 Pune