Technical Specialist - HRIS
Want to be a part of Asia Pacific & Japan’s (APJ) largest, most creative, and rapidly growing data centre company?
AirTrunk is a technology company with a powerful purpose - to scale and sustain the relentless growth of the region’s digital future. We do this by continuously redefining and delivering hyperscale data centres that meet the needs of our customers - the world’s most transformational companies. And we’re doing so sustainably, for today and tomorrow.
Having opened Australia’s first and largest hyperscale data centres in 2017, we set our eyes on rapid expansion and now operate a platform of hyperscale data centres across the APJ region. With backing from our investors, including Blackstone, this is just the beginning…
Come join the A-Team at AirTrunk, where the cloud meets the ground.
A Snapshot

The Technical Specialist - HRIS is responsible for the operational support, configuration, and enhancement of HRIS systems and solutions. Reporting to the Service Owner, this role provides advanced technical support,



manages Level 2 and 3 service requests and incidents, and designs and delivers small changes and updates. The Technical Specialist ensures systems are stable, secure, and optimised, while maintaining high-quality documentation and contributing to the knowledge base to support continuous improvement and user enablement.

Your Day to Day

Operational Support & Service Delivery
- Provide Level 2 and 3 support for incidents and service requests, escalating where necessary.
- Monitor system performance and proactively identify and resolve issues.
- Collaborate with Service Desk and other support teams to ensure timely and effective resolution.

System Configuration & Maintenance
- Perform system configuration and parameter updates in line with approved change processes.
- Support patching, upgrades, and minor enhancements.
- Maintain system integrity and ensure compliance with security and governance standards.

Change Deliver

📌 Sr. Associate (Bengaluru)
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