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Job Description

Objective / Purpose:
Support the Head of Process Optimization & Enablement in applying operational excellence and human-centered design to evaluate, redesign, and continuously improve the processes underpinning GPT (Global Program Team) ways of working and the broader R&D; Operational Excellence function. This role combines process design expertise with technical acumen to translate business needs into scalable, technology-enabled solutions — automations, dashboards, and digital products — that improve insight generation, data usability, and operational efficiency. Working closely with Data, Digital & Technology (DD&T;) and business stakeholders, the role stewards a practical,



Lean-based optimization framework and moves teams beyond static documentation toward integrated, user-centric, digitally enabled solutions that balance enterprise standards with business flexibility.

Accountabilities:

1) Process Design & Improvement
- Evaluate current processes and ways of working for GPTs and R&D; Operational Excellence functions, and partner with the Head of Process Optimization & Enablement and function owners to redesign prioritized processes against strategic needs.
- Identify possible opportunities where AI, automation, or digital tooling can reduce manual effort, accelerate cycle time, or improve quality — recommending what to automate versus keep human-in-the-loop, and the expected value.
- Incorporate automation, analytics, and emerging AI capabilities to support self-service and system-generated insights that improve decision-making and operational effectiveness.
- Reimagine static outputs (e.g., fixed dashb

📌 Senior Manager, Process Operations (Bengaluru)
🏢 3316 Takeda Development Center Americas
📍 Bengaluru