Learning Services Analyst (Bengaluru)

Learning Services Analyst (Bengaluru)

18 Sep
|
VARITE
|
Bengaluru

18 Sep

VARITE

Bengaluru

Company Name: VARITE India Private Limited

About The Client:

A British multinational alcoholic beverage company, with its headquarters in London, England. It operates from 132 sites around the world. It is a major distributor of Scotch whisky and other spirits. Distilleries owned by Client produce 40% of all Scotch whisky with over 24 brands.

Essential Job Functions:
- Support the day-to-day administration of learning platforms, including Sana and EdCast.
- Support onboarding of new learning applications, including coordination, configuration, testing and documentation.
- Support integrations between learning platforms and other systems, including testing and issue resolution.
- Manage and track learning technology licences, usage and renewals.
- Support access management and controls, including access reviews and audit evidence.
- Monitor learning data quality, including learner, course and completion data, and resolve data issues.
- Prepare and maintain learning technology reports using Excel, Power BI and platform reporting.
- Support platform and content testing,



including UAT and validation of new changes.
- Manage learning technology ServiceNow tickets and operational issues, escalating where required.
- Work with vendors and D&T; teams to investigate and resolve platform and integration issues.
- Support Sana implementation and migration activities, including data validation, testing and transition support.
- Maintain process documents, SOPs and user guides for learning technology activities.
- Identify opportunities to simplify, automate and improve existing processes.
- Support the implementation of recent digital and AI-enabled learning technology capabilities.
- Provide general Learning Technology support to Learning Services, Capability teams and other stakeholders as required.

Qualifications:
- Support platform and content testing, including UAT and validation of new changes.
- Manage learning technology ServiceNow tickets and operational issues, escala

📌 Learning Services Analyst (Bengaluru)
🏢 VARITE
📍 Bengaluru

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