Director, India Business Operations (Karnataka)

Director, India Business Operations (Karnataka)

18 Sep
|
Digi-Key Electronics & Automation Trading Privacy
|
Karnataka

18 Sep

Digi-Key Electronics & Automation Trading Privacy

Karnataka

DigiKey is one of the fastest growing distributors of electronic components in the world. Since its founding in 1972, DigiKey has been committed to offering the broadest selection of in-stock electronic components, as well as providing the best service possible to its customers, aiding engineers through the entire design process, from Prototype to Production. This has led the company to be highly ranked year after year in industry surveys in North America as well as Europe and Asia, in categories covering such facets of business as availability of products, speed of service, responsiveness to problems, and more.

Key Responsibilities

Operational Leadership
- Lead end-to-end GCC operations across assigned business functions.
- Develop and implement scalable operating models, governance structures, and support global performance management frameworks.
- Drive operational efficiency, productivity, quality, and customer satisfaction.
- Monitor and improve key operational metrics, SLAs, KPIs, and business outcomes.




- Establish a culture of data-driven decision-making and execution excellence.

Strategic Execution
- Translate enterprise and functional strategies into executable operational plans.
- Partner with global business leaders to deliver transformation and capability-building initiatives.
- Support GCC growth through capacity planning, workforce planning, and operational readiness.
- Create an workplace that enables opportunities for automation, digitization, and AI-led process improvements.

Service Delivery Excellence
- Ensure consistent delivery of high-quality services to global stakeholders.
- Drive continuous improvement initiatives using Lean, Six Sigma, Agile, and automation methodologies.
- Establish best practices and standard operating procedures across functions.
- Improve delivery reliability and customer experience through disciplined operational management.

Talent & People Leadership
- Build, lead, and develop a high-performing operations organi

📌 Director, India Business Operations (Karnataka)
🏢 Digi-Key Electronics & Automation Trading Privacy
📍 Karnataka

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