About MISUMI Americas

MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most creative companies in the Americas.

Fictiv exists
to help product innovators create

Fictiv is a global manufacturing company that simplifies sourcing for custom manufacturing, from prototype to low-volume production. Through its highly-vetted manufacturing network, AI-powered technology platform, and global operations centers across the USA, Mexico, India, and China, Fictiv delivers fast, high-quality custom manufacturing services from quote to delivery. Fictiv’s capabilities span the full mechanical bill of materials, including Injection Molding, Compression Molding, 3D Printing, CNC Machining, Die Casting,



and Sheet Metal. To date, Fictiv has delivered more than 30 million commercial and prototype parts for early-stage companies and large enterprises alike, helping them innovate faster, free up precious resources, and drive profitable growth.

Job Description

Customer Program Manager (CPM)
In your role as Customer Program Manager, you will work directly with our US-based customers, owning a portfolio of manufacturing programs. You'll bring seasoned judgment to keep programs on track and get ahead of risk before it becomes a customer problem. You will collaborate with cross-functional teams to resolve customer pain points, address customer needs, and manage customer programs.

Work Hours: 9:30 PM to 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours)

This role follows a hybrid schedule: 3 nights in office, 2 nights remote.

What you will be doing
- Customer Management

📌 Customer Program Manager (Bengaluru)
🏢 Fictiv
📍 Bengaluru