Delivery Manager - BI, Reporting and Data Visualization
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven setting, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run.



Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description
Overview:
Critical to understanding adoption and improving User Experience is the ability to drive Reporting, Analytics and Actionable insights across Client's digital enablement tools. The Reporting and Analytics Lead plays a critical role within the Digital Experience COE in the success of business-critical projects by driving best practice business change through effective governance, standards, assurance, tools and expertise.

Responsibilities:

• Creating dashboards and standard ServiceNow Reporting
• Creating reporting strategy, execution, and delivery for the reports.
• Experienced in defining Key performance indicators (KPIs), SLAs and metrics
• Ability to

📌 Delivery Manager (Hyderabad)
🏢 Genpact
📍 Hyderabad