Senior Account Manager – Digital MarketingLocation: Ahmedabad / Remote – India
Experience: 7+ Years
Industry: Digital Marketing Agency
Employment Type: Full-Time
Working Hours: 5:30 AM – 2:45 PM IST
About the RoleWe are looking for an experienced Senior Account Manager – Digital Marketing to manage a portfolio of international clients, with a strong focus on client relationships, retention, account growth and overall account health.
The ideal candidate should have robust digital marketing agency experience, excellent client communication skills and the ability to coordinate multiple internal teams while acting as a strategic partner to clients.

Key Responsibilities

Client & Account Management
- Manage a portfolio of approximately 30–40+ active digital marketing clients.
- Serve as the primary point of contact for clients and build long-term relationships with business owners and key decision-makers.
- Lead client onboarding, strategy meetings, campaign reviews and regular account check-ins.
- Understand clients’ businesses, goals, target audiences,



competitors and marketing objectives.
- Clearly communicate campaign performance, deliverables, priorities and next steps.
- Proactively provide updates and maintain consistent client communication.

Client Success & Retention
- Take ownership of overall client satisfaction, retention and account health.
- Identify potential dissatisfaction, performance concerns and churn risks at an early stage.
- Develop recovery plans with internal teams for at-risk accounts.
- Handle client concerns, objections and escalations professionally.
- Ensure agreed deliverables and timelines are being met.
- Maintain strong client relationships even during periods of underperformance.

Account Growth & Revenue
- Identify genuine upsell and cross-sell opportunities based on client requirements.
- Recommend relevant services such as:
- SEO
- Google Ads
- Meta Ads
- Local SEO
- Website Development
- CRO
- AEO/GEO
- Social Media Marketing
- AI

📌 Hiring: Senior Account Manager (Gurugram)
🏢 Blurbpoint Media
📍 Gurugram