Position Description:
Company Profile:
Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.
Job Title: Production support Lead
Position: Senior Software Engineer/Lead
Experience: 7 -12 Years
Category: Software Development/ Engineering
Shift: General
Main location: Bangalore/Hyderabad/Chennai
Position ID:
Employment Type: Full Time
Education Qualification:
Bachelor’s degree in computer science or related field or higher with minimum 7 years of relevant experience.
Position Description:
We are looking for an experienced Production Support / SRE Lead to lead L2/L3 production support operations for a highly available, microservices-based environment. The role requires robust technical expertise across cloud, container platforms, application technologies, databases, monitoring, automation, and incident management.
The ideal candidate will be responsible for ensuring high availability, reliability, performance, and operational excellence of production systems while leading and mentoring a team of production support engineers.
The candidate should be comfortable navigating multiple technologies and working closely with Development, DevOps, Architecture, QA, and business stakeholders to resolve critical production issues and continuously improve platform reliability.
Your future duties and responsibilities:
• Lead the triage, investigation, an
📌 Production Support (Hyderabad)
🏢 CGI
📍 Hyderabad