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Job Description :Manager Operations -US Life Insurance
Location: Pune, India
Work Model: Work from Office
Shift: US Night Shift
Function: Insurance Operations / Client Delivery
Role Overview :
We are seeking a highly experienced and agile Manager Insurance Operations to lead end-to-end operations for a strategic insurance client. This is a high-impact leadership role requiring a strong combination of Insurance domain expertise ( Life, Retail, Commercial insurance ), operational leadership, client management, project/program management, transition management, automation, business development support and executive communication. The successful candidate will be responsible not only for ensuring operational excellence and meeting agreed service levels, but also for identifying opportunities to transform the operation, improve customer experience, drive automation, support new business pursuits and lead strategic initiatives for the client. The individual should be equally comfortable running the business,
improving the business and engaging confidently with senior client stakeholders and CXO-level audiences.
Required Qualifications & Experience Essential:
10+ years of overall experience, with significant experience in Insurance operations ( Life / Retail / Commercial ). Strong experience managing US Insurance / Life & Annuity operations / Retail / Commercial. Demonstrated experience managing end-to-end operations across the Life / Retail / Commercial Insurance value chain. Strong understanding of US Insurance products, processes and policy lifecycle. Proven experience managing large teams and multiple operational processes. Demonstrated experience in client-facing roles with senior US stakeholders. Proven experience in managing operational SLAs, KPIs, quality and productivity. Demonstrated experience in new client transitions / migrations. Demonstrated experience in building teams from scratch and scaling them. Demonstrated experience in driving automatio
📌 Manager-Operations (Pune)
🏢 Allianz
📍 Pune