Client Onboarding Support Specialist (Pune)

Client Onboarding Support Specialist (Pune)

18 Sep
|
Apex Group
|
Pune

18 Sep

Apex Group

Pune

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Assistant Vice President - Global Client Onboarding Support
Level 1
Reporting




The position reports to the Vice President of Global Client Onboarding Support.

Job Specification
- Establish and drive strong relationships with internal stakeholders from across the business, maintain regular contact and reporting to ensure that satisfaction levels are high.
- Provide client onboarding advice across all the business lines to best meet their business needs and maintain positive working relationships through active communication, facilitation and teamwork
- Participate as end user in Salesforce’s development/improvement projects
- Support the wider global support team where required and provide technical guidance to junior analysts in their assigned job duties and ensure the team are kept up to date with changes to the Company Applications.
- Planning, scheduling, and managing the daily workflows of all deliverables within the team, monitor internal SLAs, provider regular KPI reports to the management
- Develop processes, procedures, and checklists

📌 Client Onboarding Support Specialist (Pune)
🏢 Apex Group
📍 Pune

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