Job DescriptionJob role: General manager/Assistant general manager
nLocation: South India (Kerala/Karnataka/Goa)
nDepartment: Hotel operations
nJob experience: 5+ years
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nJob brief
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nA general manager/assistant general manager shall be responsible for supervising management of the company‘s backpacker hostel effectively. He/she shall be entrusted to effectively manage a 35-50-key hotel/hostel, overseeing multiple facets of operations, including front office, housekeeping, human resource management, F&B;, guest experience, R&M; & engineering, security & safety, etc., as per the company‘s standard operating procedures.
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nKey responsibilities
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- Understanding of the hospitality/hotel industry with extensive work experiencen
- Understanding of the company‘s vision, business expansion plans, operational standards, etc.n
- Understanding the nuances of managing a hotel under a brand network and optimizing its operations with a bird‘s-eye viewn
- Understanding hotel pre-launch phase, day-to-day operations, etc.n




- Understanding of various functions including front desk, housekeeping, F&B;, engineering, etc.n
- Supervising various functions and human resources (blue/white collar)n
- Managing operational quality with attention to detail on various parameters such as infrastructure, services, staff, operations, etc. to ensure high service qualityn
- Handling & resolving escalations and grievancesn
- Managing P&L; and cost-effectiveness while ensuring high service qualityn
- Engaging, mentoring and aligning staffsn
- Liaising with various departments such as local police, health/fire/safety departments, local vendors, etc. and ensuring a cordial relationshipn
- Coordinating with other departments within the company to help resolve issuesn

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nQualifications
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- Hospitality graduate/post-graduate or diploma in hospitalityn
- Min. 5 years of experience in a hotel, hostel, guest house, etc.n
- Extensive operational knowledge of ho

📌 Assistant General Manager (Tamil Nadu)
🏢 The Hosteller
📍 Tamil Nadu