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Mail Room Executive – Job Description
Role Purpose
To manage the day-to-day mailroom operations, ensuring timely receipt, sorting, distribution, dispatch, and tracking of all incoming and outgoing mail, courier shipments, and internal communications while maintaining accurate records and service standards.
Key Responsibilities
- Receive, sort, and distribute incoming mail, courier packages, and confidential documents.
- Collect, sort, log, and dispatch outgoing mail and courier consignments.
- Coordinate with courier and postal service providers for timely pickups and deliveries.
- Maintain accurate records of all incoming and outgoing mail transactions.
- Perform desk-to-desk mail distribution and internal document deliveries.
- Handle special deliveries, confidential documents, and valuable consignments as per established procedures.
- Manage mailroom equipment such as scanners, franking machines, and tracking systems.
- Monitor service levels and ensure timely completion of mailroom activities.
- Generate daily, weekly, and monthly reports on mail volumes, courier transactions, and service performance.
- Maintain proper filing and audit-ready documentation of all mailroom activities.
- Coordinate with internal stakeholders regarding delivery status and shipment tracking.
- Follow company security, safety, and confidentiality guidelines while handling correspondence.
Skills & Competencies:
- Good communicati
📌 Mailroom Executive (Hyderabad)
🏢 JLL
📍 Hyderabad