We Are Teva

We’re Teva, a leading innovative biopharmaceutical company, enabled by a world-class generics business. Whether it’s innovating in the fields of neuroscience and immunology or delivering high-quality medicine worldwide, we’re dedicated to addressing patients’ needs now and in the future. Here, you will be part of a high-performing, inclusive culture that values fresh thinking and collaboration. You'll have the room to grow, the flexibility to balance life with work, and the chance to better health worldwide, together.

The Opportunity

The Unified Communications Engineer I will support Teva’s global video conferencing, Microsoft Teams Rooms, and collaboration environments. The role is intended to strengthen the UC team’s day-to-day operational coverage, with a primary focus on meeting room incidents, user assistance, first-level technical triage, and coordination with global IT support teams. The engineer will work closely with senior UC team members, site support teams, vendors, and business stakeholders to keep meeting rooms and collaboration services reliable,



well documented, and easy to support.

This position is not expected to lead end-to-end room deployment projects at the initial stage. However, the engineer should understand how room systems are designed, configured, installed, and supported so they can gradually contribute to global room installation activities, commissioning readiness, documentation, and post-deployment support.

How You’ll Spend Your Day
- Meeting room incident handling: Act as an initial UC team point of contact for Microsoft Teams Rooms, Poly, Cisco/CVI, Crestron, and related meeting room incidents, service requests, and operational questions.
- First-level troubleshooting and triage: Perform structured initial troubleshooting of audio, video, control, compute, connectivity, account, calendar, and peripheral issues before escalating to senior engineers, vendors, or specialized infrastructure teams.
- Global support e

📌 Unified Communications Professional II (India)
🏢 Teva Pharmaceutical
📍 India