Cluster Branch Head (CBH) | Banca Channel
Role Objective:
To drive business growth in the banca channel by managing a cluster of bank branches, leading a team, and ensuring achievement of sales targets while maintaining strong partner relationships.
Key Responsibilities:
1. Business & Sales Management
Drive life insurance sales through assigned bank branches.
Achieve cluster-level revenue, premium, and policy targets.
Monitor daily, weekly, and monthly sales performance.
Ensure productivity of Relationship Managers / Sales staff.
2. Team Handling & Development
Managing and leading a team of Relationship Managers / Associates.
Recruitment, onboarding, and training of team members.
Regular field visits and performance reviews.
Coaching team on sales techniques and product knowledge.
3. Bank Relationship Management
Build and maintain strong relationships with Branch Managers and bank staff.
Ensure alignment with bank goals and sales strategy.
Resolve escalations and support branch-level operations.
4. Channel Development
Drive activation of new branches within the cluster.
Increase penetration and cross-sell opportunities.
Execute campaigns and promotional activities at branch level.
5. Compliance & Process Adherence
Ensure adherence to company policies and IRDA guidelines.
Maintain proper documentation and audit compliance.
Monitor quality of business and persistency ratios.
6. Reporting & MIS
Track and share periodic MIS reports.
Analyse performance gaps and implement corrective actions.
Maintain data accuracy in systems.
Key Requirements:
Experience: 6–12 years in Insurance/Banca sales
Experience in Team Handling is Mandatory
Strong exposure to bancassurance channel
Good relationship management & stakeholder handling skills
Robust leadership and people management ability