Job Summary

The Manager , Partner Experience CoE is responsible for leading Partner Program Operations, Program Assessments, Deal Registration Operations, and operational excellence initiatives that support NetApp’s partner ecosystem. This role drives operational efficiency, governance, stakeholder engagement, and continuous improvement while ensuring scalable and partner-centric processes.

The ideal candidate will combine strong people leadership, partner operations expertise, and project management capabilities to modernize operations through automation, AI-enabled solutions, and data-driven decision-making. Working closely with Partner Organizations, Sales, Finance, IT, and external vendors, this leader will enhance partner experience, optimize business processes, and deliver measurable business outcomes.

Job Requirements

Team Leadership & Development
- Lead, mentor, and develop a high-performing team supporting partner programs, assessments, onboarding, and deal registration operations.
- Foster a culture of accountability, collaboration, continuous learning,



and operational excellence.
- Establish performance goals, development plans, coaching frameworks, and growth opportunities opportunities.
- Conduct regular performance reviews and drive employee engagement initiatives.

Partner Program & Deal Registration Operations
- Oversee end-to-end execution of partner program operations, program assessments, partner onboarding, and deal registration processes.
- Ensure compliance with established policies, governance standards, and operational controls.
- Manage deal registration programs, including approvals, escalations, conflict resolution, and process optimization.
- Partner with Finance, vendors, and internal stakeholders to drive operational effectiveness and continuous improvement.

Operational Excellence & AI Transformation
- Drive process standardization, governance, KPI management, and operational excellence initiatives.
- Develop and monitor dashboards, SLAs,

📌 Mgr, Sales Ops (Bengaluru)
🏢 NetApp
📍 Bengaluru