18 Sep
|
inspeq ai
|
Bengaluru
18 Sep
inspeq ai
Bengaluru
About the Role
Inspeq AI is looking for a technically skilled and client-focused Customer Success Engineer to support our Global System Integrator (GSI) partners in both the pre-sales and post-sales cycles. As an essential member of our Customer Success team, you will guide partners through the deployment and implementation of our AI Operations Platform, ensuring smooth go-lives and high client satisfaction (CSAT) across multiple engagements at the same time . Your deep knowledge of AI use cases, particularly in financial services, and your expertise with Co-pilot and Agentic AI will be vital for driving successful outcomes. Additionally, you should have strong technical proficiency in server-side languages and frameworks (Python, Java, Node.js) and database management (SQL, NoSQL) to provide hands-on support for complex implementations. We love people We build relationships with learning champions and executives. We can’t wait to get onsite with customers. Internally, our team is close and loves to collaborate.
As a startup we are seeking multi skilled and dynamic colleagues who thrive on current challenges. We use our consultative mindset to help our customers plan their expansion strategy, deploy new programs, and measure success. In this role, we are also looking to increase our value in each account by expanding our license base significantly
Responsibilities
- Pre-Sales Partner Support: Collaborate with the sales team and new GSI partners during the pre-sales phase to evaluate technical requirements, demonstrate product capabilities, and identify key AI use cases in financial services,CPG and Telecoms..
- Post-Sales Implementation & Deployment: Lead the technical implementation of our AI Operations Platform with GSI partners and their end clients, ensuring smooth and timely deployments and guiding partners through best practices, working with IT teams in customers and partners.
- AI Use Case Guidance: Provide expertise on Co-pilot and Agentic AI applications relev
📌 Customer Success Engineer (Bengaluru)
🏢 inspeq ai
📍 Bengaluru